8 Building Blocks to Create a World-Class Social Care Program

social-care-program

We’ve all heard the stories of brands failing and flailing on social media as they try to respond to customer service inquiries.

And here’s why. Most companies are barely set up to meet expectations, let alone exceed them. So when they fall short, they are falling short of the bare minimum, creatin…

Read the whole story at http://feedproxy.google.com/~r/OnlineMarketingSEOBlog/~3/eNOpsz6HKT4/

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